Change Management Certification Program

Prosci's Change Management Certification Program is an interactive, three-day learning experience where participants gain the knowledge, skills and tools to drive successful change initiatives. During the program, they apply Prosci's holistic change management methodology to a current project. By the end of the program, participants have the foundation of a Change Management Plan to address and enhance a specific project. This program is available in both in-person and virtual instructor-led formats.

Who Is This Course For?

Prosci's Change Management Certification Program is ideal for those responsible for driving change. Participants are predominantly in the following roles and functions:

  • Change Leaders
  • IT Professionals
  • Project Managers
  • Project Team Members
  • Shared Services Professionals
  • Human Resource Professionals
  • Change Management Practitioners
  • Continuous Improvement Specialists
  • Learning & Development Professionals
  • Organization Development Professionals
  • Cultural & Transformation (CT) Professionals
  • Digital Transformation Office (DTO) Professionals
  • Change Management Office (CMO) Professionals
  • Strategic Management Office (SMO) Professionals
  • Consultants and Trainers

Learning Objectives

During the Change Management Certification Program, participants learn how to:

Define change management

Explain the value of change management

Apply the Prosci ADKAR Model to facilitate individual change

Apply the Prosci 3-Phase Process for organizational change

Activate roles that contribute to change success

Formulate the foundation of a Change Management Plan to address a specific project

Participants gain credentials and more, including:

The Prosci Certified Change Practitioner distinction

Access to advanced Prosci change management tools

HRCI, PMI and CCMP credits (available in certain countries)

Agenda

Day 1

  • Welcome and Connection
  • Foundation
  • PCT Model
  • ADKAR Model
  • Prosci 3-Phase Process:
  • Phase 1-Prepare Approach
  • Knowledge Check

Day 2

  • Day 1 Review
  • Prosci 3-Phase Process:
  • Phase 1- Prepare Approach
  • Prosci 3-Phase Process:
  • Phase 2-Manage Change
  • Knowledge Check
  • Tools

Day 3

  • Day 2 Review
  • Prosci 3-Phase Process:
  • Phase 2-Manage Change
  • Prosci 3-Phase Process:
  • Phase 3-Sustain Outcomes
  • Deliver Presentations
  • Next Steps and Evaluation
  • Graduation

Course Materials

  • Program workbook and placemat
  • One-year subscription to digital content, resources and tools in the Prosci Hub Solution Suite, including:
  • Research Hub - Best Practices in Change Management - 11th Edition, Applications of ADKAR
  • Knowledge Hub - In-Practice Change Management Guide for Managers
  • Proxima